Terms of Service

Last updated: 4 November 2026

These Terms are an agreement between you and Bizapp Ventures Sdn Bhd ("Klip", "we") for the use of the Klip app and the klip.bizapp.my website (the "Service"). By signing up for or using Klip, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

  • You must be at least 13 years old to use Klip. If you are under 18, you need permission from a parent or guardian.
  • To open a KlipStore (sell) or make purchases, you must be 18 or older and able to enter into a binding contract.

2. Your account

  • Provide true and current information. Do not impersonate another person or brand.
  • You are responsible for keeping your password and TAC codes secret, and for all activity on your account.
  • Tell us right away at support@bizapp.my if your account is used without permission.

3. Your content

  • You keep ownership of the videos and content you upload.
  • By uploading content, you give Klip a non-exclusive, royalty-free, worldwide licence to store, process (for example, compress videos), display, distribute and promote that content within the Service, according to the privacy setting you choose. This licence ends when the content is deleted, except for copies already shared by other users or that must be kept for legal reasons.
  • You confirm that you have the rights to that content, including any music, images and people shown in it.

4. Community guidelines

You must not upload, sell or share content that:

  • is sexual, violent, hateful, bullying, harassing or endangers children;
  • breaks Malaysian law, including fraud, gambling, drugs or weapons;
  • infringes others' copyright, trademarks or privacy;
  • is spam, misleading, or tries to manipulate views, likes and followers;
  • contains malware or tries to interfere with Klip's systems.

We may remove content, limit features, or suspend and terminate accounts that break these Terms, with or without notice. You can report content with the Report button in the app.

Content review. Every uploaded video is checked automatically (frames from the video, the cover image and the caption) before it is published. Videos that clearly break the guidelines are not published; doubtful videos are held until the Klip team reviews them. You will be told in your Inbox, and held or rejected videos are visible only to you. Automatic checks can make mistakes — if you think a decision is wrong, contact us at the email address below.

5. Shopping on Klip

  • Klip is a platform. Products are sold by sellers (KlipStore owners), not by Klip. The sales contract is between the buyer and the seller.
  • Prices & stock are set by sellers and re-checked at checkout. A cart can only hold items from one seller.
  • Payments are made by FPX, processed by CHIP. An order is confirmed only after payment succeeds.
  • Shipping, returns & refunds are handled by the seller. If there is a problem, contact the seller first; if it is not resolved, contact us at support@bizapp.my and we will try to help.
  • Your rights under the Consumer Protection Act 1999 and the Consumer Protection (Electronic Trade Transactions) Regulations are not affected by these Terms.

6. Seller responsibilities

  • Provide valid business details (SSM / IC) and a verified phone number.
  • Make sure products are legal, safe, genuine and accurately described (photos, price, variants, stock).
  • Ship orders within a reasonable time, update tracking numbers, and handle returns and refunds fairly.
  • Only link products to videos that actually show those products.
  • Follow all applicable laws, including tax and consumer protection.
  • Use of BIXCORE is subject to BIXCORE's own terms.

7. Klip's intellectual property

The Klip name, logo, design and software belong to Bizapp Ventures Sdn Bhd. You may not copy, modify or use them without written permission.

8. Copyright complaints

If you believe content on Klip infringes your copyright, email support@bizapp.my with a link to the content, proof of ownership and your contact details. We will investigate and remove the content where appropriate.

9. Termination

You can stop using Klip and request account deletion at any time (see Data deletion). We may suspend or end your access if you break these Terms or the law.

10. Disclaimers & limitation of liability

  • The Service is provided "as is". We do not guarantee that it will always be available, error-free or uninterrupted.
  • We are not responsible for user content, or for the quality, safety or delivery of products sold by sellers.
  • To the extent permitted by law, Klip is not liable for indirect, incidental or consequential losses. Our total liability for any claim will not exceed the amount you paid through Klip in the 12 months before the claim.

11. Indemnity

You agree to indemnify Klip against claims arising from your content, your sales or your breach of these Terms.

12. Changes to these Terms

We may update these Terms. Significant changes will be announced in the app. Continuing to use Klip after a change means you accept the new Terms.

13. Governing law

These Terms are governed by the laws of Malaysia, and any dispute is subject to the jurisdiction of the Malaysian courts.

14. Contact us

Bizapp Ventures Sdn Bhd
Email: support@bizapp.my